Privacy Policy
Last Updated: April 30, 2025
At Notellect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our data analysis platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information about you in various ways when you use our platform. This information may include:
Personal Data
Personally identifiable information, such as your name, email address, telephone number, and company name that you voluntarily give to us when you register for an account or when you choose to participate in various activities related to the platform.
Usage Data
Information about how you use our website and services, including:
- Your IP address, browser type and version
- Pages you view and how you navigate the platform
- Time and date of your visits
- Time spent on certain pages
- Device information
Data Source Information
When you connect data sources to our platform, we collect metadata about these sources to provide our services. This may include database schema information, table names, column names, and data types. We do not store a copy of your raw data unless explicitly authorized by you for caching purposes to improve performance.
How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Sending administrative information, such as updates, security alerts, and support messages
- Responding to your comments, questions, and requests
- Personalizing your experience and delivering content relevant to your interests
- Developing new products, services, features, and functionality
- Monitoring and analyzing trends, usage, and activities in connection with our services
- Detecting, preventing, and addressing technical issues
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We implement a variety of security measures when a user enters, submits, or accesses their information, including:
- All sensitive information is transmitted via Secure Socket Layer (SSL) technology
- All data at rest is encrypted
- Multi-factor authentication for all administrative access
- Regular security assessments and penetration testing
- Employee training on security best practices
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your data, we will either securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to restrict or object to our processing of your data
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at contact@notellect.ai.
Children's Privacy
Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have questions or comments about this privacy policy, please contact us at support@notellect.ai.